What's New
Welcome to our new, upgraded website offering you many new features to ensure that your shopping experience with us is better than ever!
So, what’s new...?
Reduced Shipping Costs
Shipping rates are now based on where you live, the weight of your order and the value of your order. By integrating these three elements into the costs of shipping we can now offer much fairer shipping costs.
Also, we now offer free shipping for all mainland UK orders over £50
Click here to see our new shipping rates.
Secure
Shop with us safe in the knowledge that we use the latest innovations in online security. Our website is 100% secure and you can be sure that your personal details are safe when ordering online with Discount Art.
Convenience
Our simplified checkout and payment process is easier to use than ever and with an improved search facility on the website we’re sure that you’ll be able to find exactly what you want.
Live Stock Availability
Behind the scenes we have a complex integrated stock management system which allows us not only to show stock availability, but also to manage our purchasing activites so that we run out of stock much less frequently.
Order Tracking
Around 80% of customer orders are shipped via our courier and Confirmation of Despatch e-mails now contain tracking details, allowing you to easily check on the progress of your order after it’s been despatched.
Gift Vouchers
If you’re struggling to find the right gift for a friend or relative, Discount Art Gift Vouchers will be available for any value, delivered straight to your inbox.
And what hasn’t changed...?
Customer Service
We believe that great Customer Service is essential to any business, and work hard to ensure that you receive nothing less from us when you order from us. Click here to see what our customers have to say about us.
As ever, if you would like to Contact Us, we’d love to hear from you. Click here
Your Account
All account details have been transferred from our old site to the new one and you should be able to use the same username and password to log in. Unfortunately it has not yet been possible to transfer customers' order history. We're working on a solution to allow you to see your old orders online, but in the meantime we'd be happy to mail, e-mail or fax copies of previous orders should you require them.Click here if you need to contact us.
Loyalty Bonus
Our popular Loyalty Bonus Scheme will continue as before, rewarding everyone who spends over £250 in 4 or more purchases through the year November – November. Don't worry - you won't lose out: all purchases made since November 2009 will be included in the calculation of Loyalty Bonuses in November 2010.
Value for Money
As one of the UK’s largest art supplies retailers, we are able to use our purchasing power to achieve the best possible prices for you, the customer. Keep an eye on the home page for regular great offers.
Quality
Our policy is to only sell quality branded goods, so you can be sure that everything you purchase from Discount Art will be of the of the standard you would expect from the industry’s leading manufacturers such as Winsor & Newton, Daler Rowney, Caran D’Ache, Faber Castell and many more. Click here to start shopping!